Responsibilities

Merchandise Strategy and Execution

• Develop and implement merchandise strategies that align with our client's brand objectives, target audience and business goals ensuring seamless execution across multiple channels.
• Source suitable merchandise pieces and collaborate with creative team on design.
• Develop prizing and reward strategies tailored to client goals and objectives.
• Stay ahead of industry trends, bringing fresh and innovative merchandise, gifting and rewards ideas to the table.

Operations and Fulfillment

• Oversee end-to-end merchandise operations, including sourcing, production, inventory management, logistics, warehousing, and fulfillment strategies.
• Manage vendor relationships, negotiate pricing and contracts, and ensure quality control across all merchandise projects.
• Develop and implement efficient fulfillment processes for all merchandise needs.
• Manage inventory for each client brand across all channels ensuring accurate tracking and fulfillment at all times.

Online Stores

• Manage online merchandise stores for client brands, including set up, optimization, product launches and ongoing maintenance.

Cross Functional Collaboration

• Partner with internal teams and external vendors to develop merchandise solutions for various initiatives to ensure seamless execution and consistency across channels.
• Support partnerships team by ensuring timely and high-quality merchandise execution for events, sponsorships, activations, etc.
• Work closely with vendor services/procurement teams to manage contracting, budgeting, invoicing and track expenditures.

Reporting and Optimization

• Track key performance metrics, analyze data, and provide insights to optimize future programs.
• Implement best practices for inventory management to minimize waste and maximize efficiency.
• Develop scalable processes to support growth of merchandise initiatives across an expanding brand portfolio.

Qualifications

• 5+ years of experience in merchandise marketing, fulfillment, logistics, or related roles.
• Strong understanding of end-to-end merchandise programs – from sourcing and production to delivery and reporting.
• Experience managing online merchandise platforms.
• Exceptional organizational skills and attention to detail.
• Proven ability to manage multiple projects, timelines, stakeholder and vendor relationships simultaneously.
• Strong communication skills and the ability to work cross-functionally in a fast-paced environment.
• Data driven with experience using tools to track and report on performance.
• Ability to travel to events, vendor meetings as needed.
• Comfortable working in a hybrid environment (mix of remote and in-office work).

Bonus if you have:

• Experience working in experiential marketing or brand activations.
• A creative eye for design and product development.
• Knowledge of sustainable merchandise practices.

This is a fantastic opportunity to join our growing agency based in Halifax!

We offer a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!

We are committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

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